About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers (view our services for practitioners and students). We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.

Team:

We are a small team with collective experience as practitioners, in customer service, warehouse management, design, development and related fields. LinkedIn profiles.

Mission:

We support the community through education & patient services for the prosperity of global health.

Location:

597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Karlene Goodall, Dec 30, 2022

Items arrived in good time and were in good condition with care taken to keep the products within the specified temperature. I’m very happy with my order. Thank you.

Katie Kirkham, Nov 22, 2022

The product arrived much quicker than I had expected. Very helpful to speak with someone to get advice on ordering. And the icing, my grandson absolutely loves the products and I noticed a significant change in a few days of taking them. Will continue with this product. Thanks so much.

Cathie O\'Rourke, Nov 4, 2022

My Naturopath orders what I need, they give me a call, I pay over the phone and my products arrive in 2 days. So easy!
The staff I’ve spoken to were very helpful as well. Great service!

Cathie O\'Rourke, Nov 3, 2022

My Naturopath orders what I need, they give me a call, I pay over the phone and my products arrive in 2 days. So easy!
The staff I’ve spoken to were very helpful as well. Great service!

Marcia Teperman, Oct 25, 2022

Great website, easy and convenient. My nutritionist adds to my list and I finalise the purchase. The delivery is quick and pain free. Thanks for a great service.