About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers (view our services for practitioners and students). We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


We are a small team with collective experience as practitioners, in customer service, warehouse management, design, development and related fields. LinkedIn profiles.


We support the community through education & patient services for the prosperity of global health.


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Robyn McLean, Sep 18, 2023

Our first order last week - excellent speedy delivery. We have tried the Ancient Lakes Electrolyte as my daughter no longer tolerates sweetened electrolytes, it's working well - have yet to use the other things that we ordered. Thank you!

Eka Triandafilidi, Sep 13, 2023

Excellent customer service and efficient delivery can truly enhance the overall shopping experience,especially when ordering internationally.It’s impressive that they managed to deliver my order from Australia to London in just five working days,and the quick tracking updates are a big plus.

Lesa, Sep 1, 2023

Easy to place the order. Arrived quickly and packaged with ample protection of goods. Thanks!

Lyn Heywood, Aug 11, 2023

Great experience in placing my order and receiving products in a timely manner. Very impressed.

Jenni Beadle, Jul 18, 2023

Very pleased with the service. I received a text while I was still with my doctor. Order arrived promptly and in good condition. I look forward to further dealings with this company.