About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


For practitioners

For students


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Trish Docter, Sep 18, 2021

I emailed with a difficulty they responded straight away. The delivery was quick. Very happy with products and service

A.M. T.D., Aug 26, 2021

Used their delivery service for the first time last week. Items were delivered very quickly, the next day, wrapped in cool packs to ensure they didn't deteriorate. Very happy with the service.

Scriv Scriv, Aug 1, 2021

Once this was ordered as per a script by my Naturopath, it took less than a week to arrive at my doorstep. Very happy with the service and I like the look of some of the products on the website too. I look forward to ordering some of them. Thank you for a speedy delivery and great customer service

Sunelle de Pierres, Jul 22, 2021

I was suggested a range of products from my nutritional consultant to be purchased through Vital.ly. The ordering process was smooth, I knew what I was buying and how long the supplements would last - all on checkout. My delivery arrived the day before it was supposed too. Great service, I will be back for refills

Leeza Da Silva, Jul 13, 2021

Amazing range of supplements and have always always always experienced a super fast delivery! I just ordered my supplements on Sunday pm and they were sitting on my porch the next day. So grateful & happy with vital.ly ????