About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


For practitioners

For students


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Peter John, Jun 8, 2021

I have bought online from this company a couple of times now. Both times have been great. There prices are reasonable, cheaper than other places.

Rebecca P, Jun 4, 2021

Easy to use. Fast delivery. Great customer service. Great platform to use between doctor and patient ????????

Leanne Bennie, Jun 2, 2021

Quick turn around. Received order really quickly. Am very happy with the product as well. Good at communicating with email and messages.

Sheena Jeoffreys, May 30, 2021

Fantastic service. Usually arrives the next day.
I prefer to talk to someone on the phone, and all the girls are lovely.

Deborah Franger, May 27, 2021

Easy to order and quick to arrive. Quality products. Thank you so much! ????