About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Sarah Ciantar, Oct 6, 2020

Great service! Quick and easy service and I received my delivery the next day!

Nikki Grace, Sep 25, 2020

Always a very easy experience and arrives super fast. The prices are great too!

Unlimited, Sep 21, 2020

Vita.ly was recommended by my amazing Naturopath. Was easy to go in and order those I felt worked from her suggestions and get clear detailed information about the products on the website. Package arrived within expected time frame - a miracle for ISO!

Alessandro, Sep 21, 2020

Products are good.
Delivery it is great! Ordered on Sunday afternoon, received on the next Day, Monday afternoon. Very good service.

Sarah O\'Keefe, Sep 17, 2020

These guys are the best! Super fast delivery and my heat sensitive product was so well wrapped and taken care of. This is my second order and both times everything was smooth as. Great customer service and they always keep you updated every step of the way and make sure everything is ok after as well.

For practitioners & students:


vital.ly has licensed the Natural Medicines database (part of TRC Healthcare). Access a pharmaceutical-supplements interactions guide and browse 1500+ professional, fully referenced monographs with an Pro membership.

Free Pro
Prescribe products, manage repeats, monitor compliance & more.
Professionally promote your clinic and attract new patients.
Exclusive access to new research, interviews & more.
Check if medicines prescribed to your patient interact with any supplement.
Full access to 1500+ professional, fully referenced monographs.
Ingredient by ingredient product comparisons across the full range.
Summary sheets, dosage recommendations, case studies & more.
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