Team:

We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.

Mission:

We support the practitioner community through education & patient services for the prosperity of global health.

Values:

We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life

Location:

597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Zoe James, Mar 12, 2020

Vital.ly is an efficient patient nutrition ordering system. Their range, support material, online prescription and customer support is the best I've found.

Carole Dekker, Mar 10, 2020

Very impressive service, 1st delivery free and received the following day. second delivery because i ordered late i still received it within 2 days. Thank you

Tam yeld, Feb 25, 2020

The best online experience - everything is seamless, with vital.ly double checks along the way. Easy to navigate, easy to view, easy to purchase or save for later. My doctor can prescribe a product for my dashboard and equally I can see enough of a product to ask him indirectly for full access via the website.The cart retains my selection (unlike some websites!). Goods are always with me the next day, even though I'm in a rural location. Packaging is faultless and ecologically sound. Unlike iHerb which is a nightmare, this is an absolute pleasure.

Vicki Hamilton, Feb 19, 2020

The entire process was so easy. Ordering, payment etc amazing & delivered on given date. Fast & excellent service
Job well done

Roz Priest, Feb 18, 2020

Great website and fabulous service - quick and reliable. I will continue to use Vital.ly, keep up the great work!

For practitioners & students:

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vital.ly has licensed the Natural Medicines database (part of TRC). Access a pharmaceutical-supplements interactions guide and browse 1400+ professional, fully referenced monographs with an Enhanced membership.