About us:
vital.ly is a digital platform, a professional health resource and a distribution service all in one.
We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.
Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.
Services:
Team:
We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.
Mission:
We support the practitioner community through education & patient services for the prosperity of global health.
Values:
We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:
- A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
- Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
- Useful solutions. We like to make the complex simple and to bring ideas to life
Location:
597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.
Why vital.ly?
Customer feedback:
I was absolutely delighted by the efficient delivery of my order. I did not expect to receive it before December 25th, and was amazed when it came a day or two after I’d submitted my order. I love vital.ly’s products
Delivery received quickly and efficiently. Customer service very helpful and considerate. Thanks vital.ly
I received my first order a few days after I purchased. I made a second order recently and it arrived the next day. Very impressed with the efficiency.
Vital.ly is a supplier of high quality health supplements, some of which need a practitioner's referral to access. The website is easy to use and orders arrive promptly and well packaged. A very professional service.
User friendly, great correspondence.
Only concern was the probiotics were warm when arrived and cold pack was defrosted.
But happy with all the rest
