About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


For practitioners

For students


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Caroline Williams, Jul 2, 2022

The products I ordered arrived a s promised and in good order. Very happy!

Carolina Pastor, Jun 20, 2022

All my medicine and supplements arrived on time and everything was as ordered! The account is super easy to create and all my medical transcription was ready just to add to the cart and pay.

Geraldine Dawn, Jun 16, 2022

Excellent products, and service, great to communicate with ones Dr through the site, and very prompt delivery.

Fiona Brebner, May 26, 2022

I used Vital.ly for the very first time. It was an absolute dream. Found exactly what I need, placed my order and delivery was super quick. Will definitely being using them again. I can highly recommend.

Kelly Stubbins, May 25, 2022

Fantastic service and fantastic products that the kids love ????????