About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


For practitioners

For students


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Catherine Cullen, Jan 21, 2021

Absolutely amazing service! My nutritionist put in my order and all I had to do was click the link to pay. So easy! It arrived within a couple of days. My firsts experience with this service and can't recommend it enough.

Andrea Schaeffer, Jan 7, 2021

Super fast delivery even over Christmas. Well packed and great product.

Opinionated Onr, Jan 2, 2021

1st order arrived in a timely fashion, and was all there. I am enjoying the products so far.

Glenys Power, Dec 23, 2020

Excellent fast service, delivery arrived next day. Easy to order. Thank you.

Grant Deane, Dec 21, 2020

To be completely honest, they surprised me with their service and response. I know I'll be using them again and have no hesitation in recommending them.

Update: every order I have made has been received promptly and I cannot rate them high enough. Great service & products.