About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


For practitioners

For students


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Chris Sturgess, Mar 24, 2021

So easy to use. My GP selected my products for me, so once I signed into my account there was no sifting through to select anything. I simply ticked to confirm those products and checked out. Delivered to me within 4 working days! Super quick, great idea!

Julian Davy, Mar 16, 2021

Everything has been excellent - User friendly website with great detail explaining products, range of products, prompt delivery, customer service. Highly recommend this company.

S S, Mar 12, 2021

I ordered supplements online via Vital.ly and they arrived in 3 days. Thank you. Great service

Su Lo, Mar 10, 2021

I have ordered from vita.ly twice, with shipping to the USA. I received regular status updates as the packages progressed, and both arrived ahead of schedule. The stars are for great shipping!
I'm have been taking my products for two weeks now, and will update this review after three months.

Julie Forrester, Mar 10, 2021

I love how easy it is to order on Vital.ly, deliveries are so fast and their range is extensive. Can't wait to graduate and use vital.ly in practice.