About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers. We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


We are a small team with collective experience as practitioners, in customer service, warehouse management, website production and related fields. View our LinkedIn profiles.


We support the practitioner community through education & patient services for the prosperity of global health.


We believe a business should not be solely defined by financial measures. At all times, vital.ly aims to provide:

  • A reliable, consistent, ever-improving service for customers, staff, suppliers & the community
  • Clarity & integrity. We make it easy for you to find the information you're looking for, and you can trust the information we provide
  • Useful solutions. We like to make the complex simple and to bring ideas to life


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Lisa Constable, Aug 5, 2020

Excellent Service. Fast and prompt and kept up to date with my order and delivery in every way. Good to see they don't use COVID 19 as an excuse for poor service. 5 Stars from me.

Rachel Watkins, Aug 3, 2020

Service for next day delivery was excellent and I absolutely love the product GI-restore

Robyn Ridley, Jul 28, 2020

My nutritionist generated my order and all I had to do was organise payment. The order arrived very quickly and the customer service was fantastic

Heather Scott, Jul 25, 2020

My vital.ly products arrived super fast and have started to improve my health almost immediately!

Tracey Velthuyzen, Jul 22, 2020

Easy website and ordering system to navigate, super fast delivery and great communication. What more do you need? :)

For practitioners & students:


vital.ly has licensed the Natural Medicines database (part of TRC Healthcare). Access a pharmaceutical-supplements interactions guide and browse 1400+ professional, fully referenced monographs with an Pro membership.

Free Pro
Prescribe products, manage repeats, monitor compliance & more.
Professionally promote your clinic and attract new patients.
Exclusive access to new research, interviews & more.
Check if medicines prescribed to your patient interact with any supplement.
Full access to 1400+ professional, fully referenced monographs.
Ingredient by ingredient product comparisons across the full range.
Summary sheets, dosage recommendations, case studies & more.
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