About us:

vital.ly is a digital platform, a professional health resource and a distribution service all in one.

We specialise in complementary medicines, and distribute high-quality products from our base in Mascot, Sydney. Our team has one job: to make life easier for our customers (view our services for practitioners and students). We do that with custom-built patient management software, an end-to-end service model and a commitment to independent, unbiased information.

Our goal is to strengthen the relationship between consumers, healthcare practitioners and effective complementary medicines, ultimately improving health outcomes for everyone.


We are a small team with collective experience as practitioners, in customer service, warehouse management, design, development and related fields. LinkedIn profiles.


We support the community through education & patient services for the prosperity of global health.


597 Gardeners Road, Mascot 2020, NSW, Australia. Contact us if you'd like to know more.

Why vital.ly?

Customer feedback:

Katie Kirkham, Nov 22, 2022

The product arrived much quicker than I had expected. Very helpful to speak with someone to get advice on ordering. And the icing, my grandson absolutely loves the products and I noticed a significant change in a few days of taking them. Will continue with this product. Thanks so much.

Cathie O\'Rourke, Nov 4, 2022

My Naturopath orders what I need, they give me a call, I pay over the phone and my products arrive in 2 days. So easy!
The staff I’ve spoken to were very helpful as well. Great service!

Marcia Teperman, Oct 25, 2022

Great website, easy and convenient. My nutritionist adds to my list and I finalise the purchase. The delivery is quick and pain free. Thanks for a great service.

Lauren Campbell, Oct 17, 2022

This site is such a wonderful place to get supplements, vitamins and learn more about healthcare in general. They have an amazing range of products that are generally cheaper than elsewhere and shipping has always been super fast, with every item I have ever ordered arriving the very NEXT DAY. A+++

Mel Smith, Oct 7, 2022

Super fast and reliable delivery, they take a lot of care with packaging the products as well.